CO3, Digital Disruptive Technologies to Co-create, Co-produce and Co-manage Open Public Services along with Citizens, aims at assessing the benefits and risks of disruptive technologies, namely: blockchain, augmented reality, geolocated social network, interactive democracy tools, and gamification, in the co-creation, co-production and co-management of public services with citizens as PAs partners. Augmented Reality becomes a single shared layer on the urban passage and part of citizen’s public life, AR enables the manipulation of financial objects built on blockchains, information sharing on a map, online deliberations and so constitutes an infrastructure for service co-production by citizens. CO3 pilots the technologies’ ecosystem of in three sites: Paris, Turin and Athens. It evaluates the outcomes of the new interaction model between PA and citizens under a set of metrics in three dimensions:

  1. social and cultural: citizen engagement, change in relationship with public servants.
  2. economic: value of services produced, effects on workplaces, consumptions and economic sustainability
  3. legal: legal implications for PA including privacy and data protection.

CO3 will devise a business plan ensuring long-term sustainability for the PAs on the basis of the metrics applied to the pilots’ data.


  • Enable Public authorities to develop pathways for the introduction of disruptive technologies while addressing societal challenges raised by such technologies.
  • Enhance knowledge on digital democracy based on a thorough understanding of users’ needs and develop new ways of providing public services, of ensuring public governance and of boosting public engagement with the help of disruptive technologies.
  • Contribute to developing new practices, to optimize work processes and to integrating evidence-based decision-making processes in public services and in services such as health, education, social welfare and mobility.
H2020 • CO3 Grant Agreement 822615
EUR 3.281,712
Duration: 3 years
Start date: 01-01-2019

Recent posts

Co3 Project — An Exercise in Futurism
Next Generation Information Systems Workshop
CO3 project presented at the 4th Research colloquium on Environmental Sciences
The CO3 project has received funding from the European Union's Horizon 2020 research and innovation programme 2019-2021 under grant agreement No 822615. The content of this website does not represent the opinion of the European Union, and the European Union is not responsible for any use that might be made of such content.